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Setup for Norway, what do I do?
Settings specific to Norwegian electrical networks (IT-net, TN-net)
IT-net:The value should be set to 130 V, (IT net has 230 V between phases).
TN-net: The value should be set to 230 V,(TN-net has 400 V between phases).
What should the measurement voltage be set to in each respective country?
In Sweden, Norway and the UK, the voltage should be set to 230 V (even if you have a 400 V
supply, each phase only has 230 V).
In Norway the measurement voltage should be set to: 130 V (IT-net)or 230 V (TN-net).
My computer loses contact with the electricity monitor when I connect it to the USB port,
what should I do? Unplug the USB cable and then plug it in again.
I am having trouble transferring my data from my electricity monitor to my computer, what
should I do? Make sure that the time and date on the two devices is the same. Remember that
you will have to change from summer to winter time manually.
The elink 2.0 software shows “NO CONNECTION TO SERVER”.
1. Install the latest version of Adobe AIR.
2. Install the latest version of Java.
3. Enable the installation of Java when the message appears as you open the elink software.
It should work then.
It is not possible to transfer data to computers using Windows Vista and Windows 7.
In order to be able to transfer data to computers using Windows Vista and Windows 7, the UAC
(User Account Control) must be disabled/turned off by going to the Control Panel and selecting
Change User Account Settings.
My electricity consumption is entered in the wrong week in the data software compared
to the monitor.
If, for example, the electricity consumption data stored in the monitor for the first week in July
is entered into the software on the computer as the consumption for the last week in June, this
means that you need to upgrade your version of the software from the included version i.e. 1.10,
to the newer version i.e. elink 2.0.
The software can be downloaded free from efergy’s website.
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